Great service as always. Well informed, efficient & accommodating staff. Vehicle maintenance was thorough & I was advised of all devices done & any future service options & calendar.
I had to wait for service and got hungry. They had a driver take me to get lunch while I waited for my car. That was something "extra" they do.
The service department handled the process efficiently and professionally from start to finis. Thanks
Only problem I filled my windshield tank the morning before service even had a 1/4 bottle left in SUV was was charged from them on invoice said serviced windshield fluid crazy which they didn’t do
The service department is always courteous and very helpful. They are very knowledgeable and on time. I highly recommend Mercedes of Maui! They make me feel like their ohana.
5 star at the least, great service, great staff, great results. Always a pleasure to be serviced by Benz. See you next year. Much Aloha
Very happy with the excellent service! Was never disappointed during the entire time waiting for a particular part to come in due to the great communication with JD.
Conveniently located in the center of the island near the airport with some inventory
The experience was easy and convenient. I especially appreciated the ride home and the pick up to go back and pick my car up. I feel the staff know me.
When I went to my car on the morning of the scheduled safety check, I was distressed to find the windshield cracked! Still upset when I arrived at dealership. JD took care of everything. He calmed me down, made arrangements for new glass and assured me everything would work out fine. Thanks
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