I was greeted promptly and provided options for servicing my GLE350. Staff was pleasant and informative. The process was quick and effortless. My car was ready in a few hours. Both the interior and exterior were clean. They managed to address my concerns in a timely fashion and get me on my way.
Excellent customer service, thank you JD for always helping me and Donnie for my safe shuttle , my car runs smoothly now with the new tires installed. Thank you for always accommodating me and for your advise on what needs to be done to my car
Always a great experience when you shop at Mercedes Benz of Maui
I have 3 Mercedes' and will only buy this brand. The best of everything of all cars in the market today! I'm waiting for an electric vehicle and will buy one as soon as it becomes available. I just love Mercedes!
I was stuck in the parking lot with a dead battery and Cameron (service manager) sent his service person to jump my battery and follow me back to the service department where he not only installed a new battery while I waited but also performed a recall that I was not even aware of. Thanks Cameron and Mercedes-Benz of Maui.
Great service as always. Well informed, efficient & accommodating staff. Vehicle maintenance was thorough & I was advised of all devices done & any future service options & calendar.
I had to wait for service and got hungry. They had a driver take me to get lunch while I waited for my car. That was something "extra" they do.
The service department handled the process efficiently and professionally from start to finis. Thanks
Only problem I filled my windshield tank the morning before service even had a 1/4 bottle left in SUV was was charged from them on invoice said serviced windshield fluid crazy which they didn’t do
The service department is always courteous and very helpful. They are very knowledgeable and on time. I highly recommend Mercedes of Maui! They make me feel like their ohana.
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