Old fashion courtesy with aloha. Great service department equal or better than any Mercedes dealership on the Mainland. Efficient, professional, and friendly. Aloha and Cheers
The service took a bit linger than I thought but the free loaner car made up for the time that it took to be serviced.
Facilities are always clean and the service personnel are courteous and helpful.
Super friendly and treated like royalty. We are always welcomed when we walk in the show room my mbz dealer of choice. I RECOMMEND buying from JD MBZ Maui. They make the car buying experience wonderful and fun, no pressure like the other dealerships around in the area.
Best car buying experience ever. Easy and no bs, just as it should be. Thank you, Chris!
Customer service was great and they worked hard to meet my timeline and came through!
I don't care much for having to write a review in 25 words or more before I can submit my service report. As I said in my title~everything was great, especially getting a loaner car...very convenient. Mahalo, Sandra
The repair process is easy from making an appointment, to dropping off my car on appointment day, having a loaner ready for me and then the finished product. MB always takes pride in their work and it shows. The Service Manager is the best!
I was greeted promptly and provided options for servicing my GLE350. Staff was pleasant and informative. The process was quick and effortless. My car was ready in a few hours. Both the interior and exterior were clean. They managed to address my concerns in a timely fashion and get me on my way.
Excellent customer service, thank you JD for always helping me and Donnie for my safe shuttle , my car runs smoothly now with the new tires installed. Thank you for always accommodating me and for your advise on what needs to be done to my car
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